FAQS

Plus Orders

How do I set up an account with RDP?

Choose your piano and then click on 'RENT NOW'. You will then automatically be redirected to PayPal. Once the initial payment has gone through please email us the most convenient day for delivery

 

Plus Delivery

How much is the delivery/collection fee? 

The delivery/collection fee is a one off payment of £40 ( delivered from Monday to Friday anytime between 8am-6pm) 

 

Do You offer evening delivery or Saturday delivery?

Yes we do offer a specific time delivery. Please email or call for a quote.

Do I need to keep the packaging?

Yes. The packaging is needed for the collection unless it was delivered by our driver without any packaging

Can I order a piano and have it delivered and assembled at my house?

Yes you can. Please email us your post code for  a quote

How much is the delivery if I live outside of London?

It is £20 for the delivery and £20 for collection anywhere in the UK. This fee covers standard UPS next day delivery service. 

When do I pay for the delivery/collection fee?

You will pay the delivery/collection fee before the piano is dispatched. You will find the payment link in the automated email once you have booked the piano. 

Can I collect or return the piano in order to avoid delivery/pick up fee?

Yes you can collect of return the piano the piano ( address below)

 

RENT A DIGITAL PIANO

ROBERTSON MUSIC SCHOOL & SHOP

218 ST.ALBANS ROAD

WATFORD

WD24 4AU

opening hours:

Monday to Saturday: 10am - 6pm 

Sunday: CLOSED

 

Plus Returning your piano

What do I need to do when I decide to return the piano?

Please contact us and let us know about your decision. We will then email you the link to pay for the delivery fee. Once this is settled we will automatically cancel your monthly subscription 

Do I need to prepare the piano for the pick up?

Please pack the piano to the original packaging

How much notice do I need to give RDP if I decide to return the piano?

RDP requies notice of 2 weeks in advance 

Plus Payment

Is PayPal the only method of payment with RDP?

Yes. RDP uses Paypal only as it is a safe payment method for the company as well as the renter

Plus Event Hire

Please contact us if you have an event coming up.

We will do our best to find the most suitable piano for you.

Please check the 'Event Hire' section for the wide range of pianos as well as other instruments.